Why are Face to Face Visits Important?

Young woman sitting on a couch talking to an elderly woman in a wheelchair

Face to Face visits provide an opportunity for guardianship staff to:

  • Assess health, safety and welfare (HSW) of individuals under guardianship.
  • Build positive working relationships with individuals.
  • Discuss and determine an individual’s desires, goals, and preferences.
  • Determine and address unmet needs.
  • Gather and document pertinent facts to ensure continuity of care and services.