This course is part of a required training for Fiduciary staff and is designed to provide an overview of establishing payments to facilities and service providers.
Course Length: 1 Hour
Course Content
Lesson 1: Start Here- Contact Us
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Lesson 2: Welcome
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Lesson 3: Payments to Facilities with Established Rates
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Lesson 4: Facility Payment Procedures
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1 Topic
Topic 1: Urgent Request Scenario Example
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Lesson 5: Non-Recurring Facility Payments
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Lesson 6: Resident Trust Accounts and Receipts
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1 Quiz
Knowledge Check
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Lesson 7: Medical and Pharmacy Payments
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2 Topics
Topic 1: When an Individual Does Not Have Funds to Pay a Previous Balance
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Topic 2: Pharmacy Scenario
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Lesson 8: Bed Holds
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3 Topics
Topic 1: Bed Hold Procedures
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Topic 2: Authorizing a Bed Hold
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Topic 3: Authorizing Bed Holds for Other Levels of Care
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Course Summary
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Final Quiz
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1 Quiz
Final Quiz
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Course Evaluation
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Course Wrap-Up
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