Throughout the new employee training series, you will meet several individuals who will play a key role in helping you through the trainings, adjusting to your new role, guiding you through situations, and providing you with tips to help make your new job run smoothly.
For now, let’s meet Aida, the trainer for your New Employee Orientation Trainings.
Hello! My name is Aida and I am the trainer for your New Employee training. I am so excited that you have joined the guardianship team. Throughout these trainings, I will guide you through the content necessary to know for your role as a guardian. Trainings may include information to read, questions to answer, videos to watch, or more. Handouts are provided for each training. These handouts will provide a space for you to make notes and share important information. You may want to keep these documents in one central location to review at a later date. After a training, you may be asked to share information you have learned, or practice new skills. Don’t worry, when we come to that point I will help provide resources and support to successfully complete these tasks.
The Cabinet for Health and Family Services (CHFS) is home to most of the state’s health and human service departments. These departments provide a wide array of services for seniors, adults, children, youth, and families. CHFS is one the largest agencies in state government with nearly 8,000 employees.
The main office for CHFS is located in Frankfort Kentucky, however, CHFS employees are located throughout the state.
This course is designed to provide an overview of the Cabinet for Health and Family Services (CHFS) Personnel Handbook, complete new hire forms, and issue work-related equipment and supplies.
Learning Goal #1 Familiarize you with the organizational structure of the Cabinet for Health and Family Services.
Learning Goal #2 Introduce you to CHFS resources, policies, and procedures.
This course is part of a series of trainings required for all new employees. All new hires are required to satisfactorily complete trainings before being assigned cases.
All courses must be completed in order and in a timely manner.
The Department for Community Based Services (DCBS) is Kentucky’s primary human services agency. We protect and support vulnerable children, adults, and families in every county.
DCBS administers and is responsible for child and adult protection, guardianship services, violence prevention resources, foster care and adoption, permanency, and services to enhance family self-sufficiency, including child care, Medicaid, food benefits, social services, public assistance, and family support. DCBS is proud to enhance services through close relationships and coordination with community partners.
Mission
The mission of the Department for Community Based Services is to build an effective and efficient system of care with Kentucky citizens and communities to:
•Reduce poverty, adult and child maltreatment, and their effects;
•Advance person and family self-sufficiency, recovery, and resiliency;
•Assure all children have safe and nurturing homes and communities; and
•Recruit and retain a workforce and partners that operate with integrity and transparency.
Vision
The DCBS vision is threefold:
•A human services system of care that operates with integrity and loyalty to a code of ethics requires courage to take responsibility for providing the highest quality of service to the vulnerable.
•DCBS is an innovative, solutions-focused learning organization built on a foundation of transparency in action and with accountability for results. Both in the organization and among our partners, we thrive on a culture of respect for diversity of opinion that is nurtured through open communication.
•Highly performing and committed, we are unified in our goal of excellence in achieving outcomes for those we serve with the level of quality we would demand for our own families.
New Employee Orientation Part 2 is designed to provide you with an overview of the Department for Community Based Services (DCBS), basic DCBS personnel information, and basic information about the Adult Guardianship Program.
Learning Goal #1 Introduce you to office and employee procedures and policies.
Learning Goal #2 Understand what Kentucky Revised Statutes, Kentucky Administrative Regulations, and Standard Operating Procedures are.
Learning Goal #3 Determine what an alert is and when it might be used.
Learning Goal #4 Understand code of ethics for guardians.
This course is part of a series of trainings required for all new employees. All new hires are required to satisfactorily complete trainings before being assigned cases.
All courses must be completed in order and in a timely manner.
In this section, we will be covering a lot of basic information about the day-to-day details of working at DCBS. If you have specific questions or need more information, please contact your supervisor. Your handout is a great place to list questions you have for further follow-up.
In this section, we will be covering basic information about the day-to-day details of working at the Cabinet for Health and Family Services (CHFS). If you have specific questions or need more information, please contact your supervisor. Your handout is a great place to list questions you have for further follow-up.
Access to many sites will be limited until you have access to Kentucky Health Resources Information System (KHRIS). Please open and bookmark these websites for future use.
You have completed New Employee Orientation Part 1! Please note, that your supervisor may have follow-up questions or need more information. Please respond to any requests in a timely manner.
Once you mark this final lesson complete you will have access to your certificate to verify completion of New Employee Orientation Part 1. This certificate will also then be available at the beginning of the course anytime you log on.
Reminder from Aida
This course is part of a series of trainings required for all new employees All new hires are required to satisfactorily complete trainings before being assigned cases.
All courses must be completed in order and in a timely manner.
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Note: The above courses are required for Guardianship, Fiduciary, and Benefits staff. Additional courses will be assigned upon completion of these required core courses.
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Click the “Mark Complete” button below to access your certificate of completion.
Congratulations! You have completed KYGFIS! Please note that your supervisor may have follow-up questions or need more information. Please respond to any requests promptly.
Once you click “mark complete,” a certificate of completion will be available to you. You may print or download your certificate to verify the completion of KYGFIS. This certificate will also be available at the beginning of the course anytime you log on.
Reminder from Aida
This course is part of a series of trainings required for all new employees. All new hires are required to satisfactorily complete trainings before being assigned cases.
All courses must be completed in order and in a timely manner.
Note: The above courses are required for Guardianship, Fiduciary, and Benefits staff. Additional courses will be assigned upon completion of these required core courses.
Click the “Mark Complete” button below to access your certificate of completion.
Events are any case notes or significant incidents associated with an individual under guardianship and can include visits, phone calls, or inventories. Files can also be attached to any event.
Once an event is saved, it can be modified by the user for 24 hours
A Reminder from Aida:
For technical issues with KYGFIS, contact Jessica Wayne at jessica.wayne@ky.gov.
There are numerous reports that can be pulled from KYGFIS. Reports can be pulled based on your specific caseload, for regional needs, or for statewide needs. Which report you need to pull will vary based on your user role and your need. Your supervisor will review with you in more detail what reports to pull and when.
A Reminder from Aida:
For technical issues with KYGFIS, contact Jessica Wayne at jessica.wayne@ky.gov.
Transactions are accounting functions that occur on behalf of an individual under guardianship. Information about an individual’s income and expenses are also shown on the Transactions screen.
A Reminder from Aida:
For technical issues with KYGFIS, contact Jessica Wayne at jessica.wayne@ky.gov.
2.) On the left hand side, above the navigation pane there will be an envelope. If the envelope is white and displays a number, this will indicate that there are unread messages.
4.) Click on the icon to display unread messages.
5.) Messages can be searched and filtered as needed.
6.) Some messages, when opened, will take the user directly to another page.
7.) Messages can be marked as “read” by clicking the check box next to the message and then the button “Mark as Read”. Or you can select all messages by clicking “Mark All as Read”. This will move the messages from the unread to read table.
8.) Messages are automatically created when specific events happen in the system. These can include:
