Course Evaluation

G-CORE 105: Effective Case Work Documentation

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Course Wrap Up

Congratulations

Congratulations!  You have completed Effective Case Work Documentation!  Please note that your supervisor may have follow-up questions or need more information.  Please respond to any requests promptly.    

Once you click “mark complete,” a certificate of completion will be available to you. You may print or download your certificate to verify the completion of this course. This certificate will also be available at the beginning of this course anytime you log on.    

Reminder from Aida

Illustration of Aida the trainer.

This course is part of a series of trainings required for all new employees. All new hires are required to satisfactorily complete trainings before being assigned cases.

All courses must be completed in order and in a timely manner.

This includes:

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  • New Employee Orientation Part 1 (completed!)
  • New Employee Orientation Part 2 (completed!)
  • Guardianship Program Overview (completed!)
  • Universal Precautions (completed!)
  • Person-Centered Planning (completed!)
  • Supported Decision Making (completed!)
  • Effective Case Work Documentation (completed!)
  • KYGFIS

Note: The above courses are required for Guardianship, Fiduciary, and Benefits staff. Additional courses will be assigned upon completion of these required core courses.

Click the “Mark Complete” button below to access your certificate of completion.

Course Purpose and Content

Illustration of a woman with blonde hair in a bun wearing a read jack and black glasses

Ronnie tells you, “Effective documentation is an important part of Guardianship. Let’s talk about why it is so important.”

Effective documentation:

  • Establishes accountability and evidence of services provided.
  • Provides an accurate, timely, objective account of an individual’s situation, services, plan of care progress or the lack of, interventions, challenges, health, and other relevant information.
  • Is valuable at the time of intervention and for years in the future.

What is the purpose of effective documentation?

  • Helps to assure continuity of care.
  • Helps the service team remember events.
  • Serves to tell a story and helps identify patterns of behavior.
  • Provides a record of information used by the GSSW and other service providers in team meetings and court hearings.

Poor documentation:

  • Lacks clarity, specificity, and completeness.
  • Is subjective and contains the writer’s opinion and feelings versus facts.
  • Prevents a clear presentation of the individual under guardianship’s story.
  • Has the potential to create risks and lead to unintended negative consequences which could compromise an individual under guardianship’s health, safety, & welfare.

KYGFIS:

  • The Kentucky Guardianship Fiduciary Information System (KYGFIS or GFIS), is a database system where all relevant individuals under guardianship information and documentation (referred to as events) are entered or attached and stored.
  • Next, we will discuss what information should be documented in KYGFIS and how.

Face to Face Visits Documentation

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Per regulation 922 KAR 5:170 and standard operating procedure (SOP) GField-18, Face to Face visits are a requirement for each individual under guardianship. 

Face-to-Face visit is defined as an in-person, on-site meeting with an individual in their residence, workplace, day program, and/or other community location.

FaceTime/video visits do not meet the SOP requirements for face-to-face visits, but can be utilized in addition to the required visits.

In this lesson, we’ll review why face-to-face visits are important, how to prepare for them, and how to effectively document them.

What is my role as a guardian?

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Fiduciary and Benefits Branches 

  • There is a three-pronged approach to ensure guardianship roles and responsibilities are met for our individuals under guardianship.
  • The Division of Guardianship Services works with and is supported by the Benefits Management Branch and the Fiduciary Management Branch. These two branches operate under the DCBS Division of Administration and Financial Management.
  • The Benefits and Fiduciary Management Branches are responsible for applying for and maintaining benefits (e.g., Medicaid, SSI, Veterans, etc.), filing taxes, managing/investing funds and paying bills and expenses on behalf of our individuals.
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Hiearchy graph showing the Department for Aging and Independent Living at the top, followed below by the Division of Finance and Administration and Division of Guardianship Services. Listed below that level is the Benefits Management Branch, and below that level is the fiduciary management branch.

Who can help with medical care?

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Guardianship Nurse Consultants

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Guardianship employs nurse consultants who assist guardians with healthcare, medical treatment, and end-of-life procedures for individuals under guardianship. 

Services are carried out as authorized by the district court and in accordance with regulations and healthcare standards.

Nurse consultants will work closely with physicians, nurses, and social workers, at medical or residential facilities across the state, as needed. 

They are also instrumental in reviewing and working with CHFS Office of Legal Services, in obtaining approval for certain medical procedures and treatments.

What is guardianship in Kentucky?

Guardianship is a legal responsibility between a guardian and an adult individual.  In Kentucky, state guardianship will occur when the district courts appoint the Cabinet for Health and Family Services (CHFS) as the legal guardian, instead of a private citizen or organization.

In many situations, family or friends can be identified to serve as guardians.  In some situations, there is an absence of family members or others who are willing and/or able to care for an individual or the individual does not have the resources to employ a private guardian.

In these situations, upon the court’s decision that an individual needs a guardian, a guardian with is assigned to the individual. Please note, that the legal guardian listed is the Cabinet for Health and Family Services. However, guardianship workers are referred to as guardians. 

The guardian will provide assistance to individuals using a person-centered approach that maintains their dignity, respect, health, safety, and welfare.

Click on the first topic below to start learning about guardianship in Kentucky.

What does state guardianship provide?

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While we have reviewed several limitations to guardianship and what a guardian cannot provide, there are many things that a state guardian can provide.  These services include:

  • Regular visits with the individual under guardianship.
  • Routine medical/end-of-life decisions.
  • Approval of residential placement.
  • Arranging transportation when funds are available.
  • Establishing burial arrangements.
  • Attending court hearings and meetings on behalf of the individual under guardianship.
  • Contract with providers for an individual’s services.
  • Keeping in contact with an individual’s family.
  • Applying for benefits (Medicare, Medicaid, SSA, VA, food stamps, Medicaid Waivers, etc.).
  • Setting up budgets and paying reoccurring bills.
  • Manage and invest an individual’s funds.
  • File state and federal taxes.
  • Secure or liquidates assets.
  • Much, much more based on the individual needs of the person.
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“One of the individuals I work with was suddenly discharged from their placement. The person was very upset and had nowhere to go. I was able to help him contact his uncle, who provided him with funds to stay in a hotel until we were able to help secure him a new placement.”

Illustration of a woman with blonde hair in a bun wearing a read jack and black glasses

Ronnie

CHFS Guardian

Guardianship Statutes and Regulations

Illustration of Aida the trainer.
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Aida

As mentioned in New Employee Orientation Part 1, there are Kentucky Regulatory Statutes (KRS) that govern the state guardianship program.  It is important to become familiar with these regulations, where to locate them, and what they mean.  In later trainings, we will spend more time looking at these laws in more detail. When you have time, go ahead and start looking through and familiarizing yourself with the KRS and KAR.

  • KRS 387.500 – Declaration of Legislative Purpose
  • KRS 387.530 – Filing of Petition – Contents – Application of Person or Entity Desiring Appointment
  • KRS 387.600 – Appointment – Consideration of Preference of Respondent
  • KRS 387.620 – Petition for Relief – Hearing on Petition – Judgement or Modification
  • KRS 387.640 – Duties of Limited Guardian or Guardian
  • KRS 210.290 – Cabinet May Act as Fiduciary – Duties – Powers
  • KRS 311.631 – Responsible Parties Authorized to Make Health Care Decision
  • KRS 311.6231 – Court appointed fiduciary bound by terms of grantor’s advance directives
  • 922 KAR 5:150 – Referral Process for Adult Guardianship
  • 922 KAR 5:160 – Accounting Provisions for Adult Guardianship
  • 922 KAR 5:170 – Service Provisions for Adult Guardianship
  • 922 KAR 5:180 – Guardianship Trust Fund

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What are the limitations to guardianship?

In an ideal world, everyone has unlimited resources, has access to everything they need for daily life, and is willing to accept support. However, unfortunately, that is not the situation for many and there will be times when guardians will provide the best support, based on the available option.

Below we will cover some of the more common situations that a guardian will come into contact with.

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Living Arrangements

  • No access to emergency/immediate housing
  • Cannot force a provider to accept placement of an individual
  • Cannot force an individual to live in a setting against their will
  • Unable to place individuals in locked settings

Dollar bills and coins on documents with a calculator

Finances

  • Unable to access resources for undocumented individuals
  • No access to funds for care outside of the individual’s resources
  • Cannot become personally liable for the person’s expenses, placement, or to a third party for the person’s actions
Person stretching helping hand to lonely depressed girl

Protection

  • Cannot assume physical custody of the individual
  • Cannot act as caregiver or custodian
  • No resources to manage violent individuals
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A Guardian:


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Limited Community Placement Options

  • Kentucky has limited community placement options for most disabled populations.
  • There are limited funds for crisis services.
  • Individuals under guardianship are sometimes discharged from placements with little or no advance notice due to negative behavior.
  • Individuals under guardianship must meet clinical admission criteria in order to be admitted to a state hospital, even for behavioral reasons.
  • Providers can sometimes have unrealistic expectations of the state guardianship program.
  • Discharge planners and other entities often look to guardianship to find placement for difficult individuals that may or may not meet the criteria.

Welcome

Illustration of Aida the trainer.

A Reminder from Aida:

This course is part of a series of trainings required for all new employees. All new hires are required to satisfactorily complete trainings before being assigned cases.

All courses must be completed in order and in a timely manner.

Course Evaluation

G-CORE 103: Guardianship Program Overview

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Course Wrap Up

Congratulations

You have completed Guardianship Program Overview! Please note, that your supervisor may have some follow-up questions or need more information. Please respond to any requests in a timely manner. 

Once you click “mark complete” a certificate of completion will be available to you. You may print or download your certificate to verify completion of Guardianship Program Overview. This certificate will also be available at the beginning of the course anytime you log on. 

Reminder from Aida

Illustration of Aida the trainer.

This course is part of a series of trainings required for all new employee. All new hires are required to satisfactorily complete trainings before being assigned cases.

All courses must be completed in order and in a timely manner.

This includes:

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  • New Employee Orientation Part 1 (completed!)
  • New Employee Orientation Part 2 (completed!)
  • Guardianship Program Overview (completed!)
  • Person-Centered Planning
  • Effective Case Work Documentation
  • KYGFIS

Note: The above courses are required for Guardianship, Fiduciary, and Benefits staff. Additional courses will be assigned upon completion of these required core courses.

Click the “Mark Complete” button below to access your certificate of completion.

Final Quiz

Time for a knowledge check on important information covered in this course.  Please answer each question to the best of your ability.  A minimum passing score of 80%  is required to complete this course. 

Adult Guardianship Program – The Basics

Kentucky’s Adult Guardianship Program operates under DCBS. The Adult Guardianship provides case management and support services to individuals with disabilities.  These individuals have been court-appointed as individuals under the guardianship of the state due to an absence of family or others who can provide care.

Click on the first topic below to get started!

Course Wrap Up

Congratulations

You have completed New Employee Orientation Part 2! Please note, that your supervisor may have follow-up questions or need more information. Please respond to any requests in a timely manner. 

Once you mark this final lesson complete you will have access to your certificate to verify completion of DAIL 102: New Employee Orientation Part 2. This certificate will also then be available at the beginning of the course anytime you log on.

Reminder from Aida

Illustration of Aida the trainer.

This course is part of a series of trainings required for all new employees. All new hires are required to satisfactorily complete trainings before being assigned cases.

All courses must be completed in order and in a timely manner.

This includes:

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  • New Employee Orientation Part 1 (completed!)
  • New Employee Orientation Part 2 (completed!)
  • Guardianship Program Overview
  • Person-Centered Planning
  • Effective Case Work Documentation
  • KYGFIS
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Note: The above courses are required for Guardianship, Fiduciary, and Benefits staff. Additional courses will be assigned upon completion of these required core courses.

Click the “Mark Complete” button below to access your certificate of completion.

Course Evaluation

G-CORE 102: New Employee Orientation Part 2

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Resources

(Clicking on links will open a new window)

Employee Handbook

The information contained in this handbook provides an overview of state government and will assist you as you transition into your new role. It explains the laws, regulations, and policies governing your employment, as well as the benefits and services to which you are entitled as a state employee. Your agency may have policies in addition to those contained in this handbook, so you should familiarize yourself with those as well.

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Commonly used Guardianship and State Government Acronyms and Definitions

There are many acronyms, definitions, and general terms that are used within the Cabinet for Health and Family Services and more specifically DCBS. 

Please review and download or print these lists for your future reference.

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Guardian Associations and Advocacy Groups

Click each box below to learn more information about the different guardianship associations and advocacy groups.