Lesson 1: Start Here- Contact Us

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Course Content

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Course Wrap-Up

Congratulations!

You have completed Establishing Payments to Facilities and Service Providers. This course is part of a series of training required for Fiduciary staff. Once you mark this lesson complete, you will have access to your certificate of completion and will be granted access to the next course.

Division of Administration and Financial Management Overview (Complete!)

Fiduciary Duties Defined by Law and Standard Operating Procedures Part 1 (Complete!)

Fiduciary Duties Defined by Law and Standard Operating Procedures Part 2 (Complete!)

Deposits, Payments, and Transfers (Complete!)

Financial Accounting Management (Complete!)

Budget Approvals and Set-Up (Complete!)

Payment Requests (Complete!)

Establishing Payments to Facilities and Service Providers (Complete!)

Processes for Ending State Guardianship

Course Evaluation

DAFM-F 107: Establishing Payments to Facilities and Service Providers

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Final Quiz

Hanna

“You have reached the final quiz for the course. You must score a minimum of 80% to successfully pass the course and earn your completion certificate. You make take the quiz as many times as needed.”

Course Summary

Hanna

“In this course, you have learned the critical components of establishing facility payments based upon the level of care, as well as payments to service providers. 

The Fiduciary Branch ensures prompt review, accuracy, and payment to maintain the health, safety, and well-being of individuals under guardianship.”

Lesson 8: Bed Holds

Bed Holds

Hanna

“A bed hold may occur when an individual under guardianship must be away from their facility residence for a temporary absence due to a hospital stay, offsite rehabilitation, incarceration, etc. 

It is important for Fiduciary staff to understand how bed holds work to properly maintain an individual’s living arrangement when a temporary leave of absence occurs, and when financial resources are available to accommodate a bed hold.

In these situations, Fiduciary staff work collaboratively with Guardianship field staff to determine what is in the best interest of the individuals under guardianship.

In this lesson, we’ll review the regulatory procedure for bed holds.”

Lesson 7: Medical and Pharmacy Payments

Medical and Pharmacy Payments

Hanna

“The Fiduciary Branch ensures all medical and pharmacy payments for individuals under guardianship are processed and paid timely to prevent any hardships on individuals or service providers.”

Fiduciary staff will review the statement of charges within 30 business days of receipt for accuracy.

All urgent requests shall be reviewed and processed, with a response within 24 business hours.

If the statement of charges is not accurate, the bill is rejected and returned to the provider with an explanation.

Fiduciary staff will enter an event in KYGFIS and attach the letter of explanation for the rejected bill.

If any charges are due, staff will ensure the individual under guardianship has the funds to pay the bills. If the individual’s income is not sufficient to cover the monthly expenses, Fiduciary staff will follow-up with the Benefits Branch to verify income in Benefind.

Lesson 6: Resident Trust Accounts and Receipts

Resident Trust Accounts and Receipts

Hanna

“Per KRS 387.680, the Fiduciary Branch strives to provide disbursement of personal needs for individuals under guardianship in a manner that a prudent person would manage his or her own financial resources. One way this may be done is by using a Resident Trust account or RTA. Let’s review how the RTA works for individuals under guardianship.”

A Resident Trust Account (RTA) is the financial accounting for personal needs issued to the provider on behalf of individuals under guardianship.

Receipts are required for payments of $100 or more that are issued as extra personal needs or seasonal/birthday needs.

Designated Fiduciary staff shall review and process Resident Trust Accounts as follows:

Step 1:

Pull monthly reports from KYGFIS to confirm which resident accounts are due and obtain quarterly RTA statements from the facilities.

If a time frame or needed documents are missing from the quarterly statement, Fiduciary staff will reach out to the provider to request any additional information needed.

Step 2:

Review each RTA Statement for accuracy and verify the account balance at the end of the month. This review involves the auditing of expenses to ensure they are appropriate.

  • For an ending balance in the RTA that is over $100.00, a request is made for excess funds to be returned to the Fiduciary Branch.
  • Scan and attach in KYGFIS the RTA Statement and any letters sent regarding excess funds or missing receipts for documentation purposes.
  • Run a monthly receipt report in KYGFIS at the end of each month to ensure documentation of expenditures from the RTA.
  • All receipts must be scanned and attached to the individual under guardianship’s transactions.
  • Request additional RTA statements as needed to complete Medicaid application and annual recertification for Social Security Benefits.
Hanna

“It’s time to take a quick knowledge check to review what we’ve learned so far. You must score a minimum of 80% to successfully pass the quiz. You may take the quiz as many times as needed. Select the knowledge check below to continue. ”

Lesson 5: Non-Recurring Facility Payments

Non-Recurring Facility Payments

Hanna

“The Fiduciary Branch shall utilize facility invoices to process timely payments when an individual under guardianship has available funds to make payments and to provide personal needs funds. Let’s review how these payments are processed.”

Processing Non-recurring Payments:

To process non-recurring payments, Fiduciary staff review facility statements of charges to ensure proper billing and payment for each individual under guardianship.

Fiduciary staff also verify that individuals have sufficient funds to cover the billed expenses. If funds are found to be insufficient, Fiduciary staff should consult their supervisor.

State Psychiatric Hospital bills are processed and paid within 3 business days of receipt. 

Room and board and any personal needs expenses itemized on the statement of charges are paid and verified. Fiduciary staff must select the correct vendor in KYGFIS for payment.

It is important to note that facility payments are not processed by payment requests. If a payment request is submitted to Fiduciary, payment is denied and forwarded to designated Fiduciary staff for payment processing. 

Private Pay

For individuals under guardianship who have the financial resources to private pay, monthly statements of charges are processed and scheduled for payment according to the itemized monthly billing statement.

Prorated Billing will be used for payments made for individuals who reside in a facility for a specified number of days in a month. In these cases, payment is made according to the exact number of days at the facility that are less than a full calendar month.

Example: If an individual is admitted to a nursing facility on the 10th of the month, Fiduciary will calculate and issue payment to cover the 10th through the last day of the month.