SCCC SU-4: Hydration – An Introduction

Water is a very important part of our nutrition. Yet water is often an afterthought when we talk about menu planning or nutrient needs. We often ignore the need for water in our own diets or of the clients we serve. In this course, we’ll learn what dehydration is and why you should be on the lookout for it. The course will help you to spot the signs of dehydration and show you ways to help prevent it.

Before you begin, let’s take a brief quiz about dehydration. Remember, nobody is judging you.

Self-Assess Your Content

To make sure you are offering high quality content, you should self-assess yourself. Whether or not you have to do an observation to renew your credential, the Trainer Observation form for Online Courses and Independent Studies is a great tool for you to use to improve the quality of your courses.

We will use this form to assess your completed course if you take Part 2. For more information on the observation form, watch our Trainer Connection on Observations starting at 18:31.

Additional resources you also may want to consult include the Quality Matters PD Framework and the International Society for Technology in Education (ISTE) Standards.

Lesson 15 – Course Evaluation

ECE 117: Learnscaping – Creating Appropriate Environments for Preschoolers

Please choose the agency you represent.

Please rate the following items related to the course layout.

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At the end of the course I am able to:

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Please rate the following items related to course knowledge and satisfaction.

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Trainer Observations – April 2023

Zoom Recording

Discussion Forum

Use this space to continue our conversation on Trainer Observations, so that we support each other in this work. Ask/answer questions, share successes and challenges, and respond to each other!

(If you have any trouble posting, email your questions to julie.halitzka@uky.edu, and we will post for you.)

Simple Tools for Engagement and Learning – March 2023

Zoom Recording

Additional Resources

Discussion Forum

Use this space to continue our conversation on Simple Tools for Engagment and Learning, so that we support each other in this work. Ask/answer questions, share successes and challenges, and respond to each other!

(If you have any trouble posting, email your questions to julie.halitzka@uky.edu, and we will post for you.)

Course Wrap Up

Congratulations

Congratulations!  You have completed KYGFIS!  Please note that your supervisor may have follow-up questions or need more information.  Please respond to any requests promptly.    

Once you click “mark complete,” a certificate of completion will be available to you. You may print or download your certificate to verify the completion of KYGFIS. This certificate will also be available at the beginning of the course anytime you log on.    

Reminder from Aida

Aida - the trainer

This course is part of a series of trainings required for all new employees. All new hires are required to satisfactorily complete trainings before being assigned cases.

All courses must be completed in order and in a timely manner.

This includes:

  • New Employee Orientation Part 1 (completed!)
  • New Employee Orientation Part 2 (completed!)
  • Guardianship Program Overview (completed!)
  • Person-Centered Planning (completed!)
  • Effective Case Work Documentation (completed!)
  • KYGFIS System Training (completed!)

Note: The above courses are required for Guardianship, Fiduciary, and Benefits staff. Additional courses will be assigned upon completion of these required core courses.

Click the “Mark Complete” button below to access your certificate of completion.

Welcome

Illustration of Aida the trainer.

Welcome to the Kentucky Guardianship Fiduciary Information System (KYGFIS) training. In this training, we will review some of the common functions of using KYGFIS to record information, update individuals’ information, and run reports.

Illustration of Aida the trainer.

A Reminder from Aida:

This course is part of a series of trainings required for all new employees. All new hires are required to satisfactorily complete trainings before being assigned cases.

All courses must be completed in order and in a timely manner.

Lesson Example

Handwashing is one of the most important ways to prevent the spread of disease. It is important to use soap and water and wash your hands for at least 30 seconds or the time it takes to sing the ABC’s.

Hands should be washed:

  • Before, during, and after preparing food
  • Before eating food
  • Before and after caring for someone who is sick
  • Before and after treating a cut or wound
  • After using the bathroom, changing diapers, or helping someone in the restroom
  • After blowing your nose, coughing, or sneezing
  • After touching an animal, animal food or treats, animal cages, or animal waste
  • After touching garbage
  • If your hands are visibly dirty or greasy

What You Need To Know About Handwashing

Simon- DAIL Employee

Simon tells you, “I never knew how important handwashing was until I watched this video. It’s gross to see how many germs stay on our skin.”

Watch this video for more information about how and why hands should be washed. The entire video must be watched before being able to move on.

[ld_video]

Think Spot: Handwashing

Black and white drawing of a lightbulb with a pencil outlining the shape.

Copy/paste the think spot text in here

Resources

Handouts

Click the icons below to download a copy of each KYGFIS User Guide to your desktop for future reference. User Guides will also be referenced periodically in the course.

Help Manual and Guides are also under the “Help” tab in the live (not the Sandbox) system.

Sandbox

Throughout this course, you will have the opportunity to practice in the KYGFIS Sandbox. This will allow you to enter, edit, and view the functions of the system.

IMPORTANT!

Each time you practice, double check the URL to ensure you are in fact in the Sandbox and not accessing the live KYGFIS system.

Click the button below to open and bookmark the Sandbox.

Start Here – Contact Us

Accessibility Widget

Select the accessibility widget on the right hand of the screen to access features such as:

Screen Reader: Reads content on the page.

Contrast Adjuster: Adjust color to meet your individual needs.

Text Magnifier: Adjust the size of text on the page to make reading easier.

And more!

Need Help?

Use one of the contact buttons below to get assistance.

Course Content

For help with course content reach out to Jessica Wayne.

Technical Assistance

For help with HDI Learning and issues with the website, please use the “Contact Us” button.

Course Evaluation

DGS 114: Communication and Coping When an Individual Under Guardianship Passes Away

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Final Summary

Simon, a guardianship employee.

In all that we strive to do for our individuals, there are going to be circumstances that occur that are beyond our control. Effective communication with an individual’s family at the time of death is crucial.  Grieving is a natural response to loss and is highly individual. Your feelings are valid. It is important to recognize them, process them, and release them. Do not hesitate to reach out to your supervisor, co-workers, or KEAP Services, for additional support and training. 

Information Sources

The Social Worker Career Magazine
Coping with the Emotional Aspects of a Client’s Death


Grief- How to Support the Bereaved

How to Grieve a Client’s Death Ethically

How to Inform People About a Loved One’s Death

Communicating With The Individual’s Family

Simon, a guardianship employee.

Communicating the loss of an individual to family members can be very challenging. The guardianship division employs a staff person who conducts family searches so that known family members can be contacted in the event of individual death or other emergency circumstances. Once family members have been located, their contact information is documented in KYGFIS under the individual’s information. There are times when no family can be found. Family searches should not wait until an individual is near death or has passed away. 

During the completion of the annual report, staff should verify individual contacts in KYGFIS, to ensure family members’ or significant others’ names and contact information are current. The guardianship nurses are key at end of life in the work they do on behalf of individuals with medical professionals and guardianship staff. 

Guardianship staff may ask their supervisor for approval to attend a funeral of an individual under guardianship that has passed away.

Communicating With The Individual’s Family

Woman touching the shoulder of a man with his hand over his face.

As the guardian, you will be the point of contact with the family when an individual is at end of life or has passed away. Informing them of an individual’s death typically happens via phone call.

Start by identifying yourself and explain you are calling to tell them or inform them that their family member has died or passed away. Give them a moment to take in what you said. You could follow this by telling them additional information like when, where, what time, the death occurred, and the cause of death. Staff should have this information ready before they speak with the family.

Important Things to Remember When Speaking with Families:

When informing the family, speak slowly and gently, using plain and simple language.

You may feel grief along with the family but take a deep breath and stay composed, genuine, and responsive.

The term “passed away” is often used and is generally understood to mean a person has died. If this term is used, the person delivering the message must say “passed away” and NOT “passed on” or “passed.” These phrases can be very confusing to the person receiving the message.  

Do not skirt around the issue or bring up unrelated conversation, which may also be confusing and more upsetting to the family.

A simple, “I’m sorry for your loss” can be very meaningful; or I know how much you loved or cared about him/her (if you know this to be true).

Avoid euphemisms such as “they have passed or passed on, we lost them, they are gone, or they are in a better place now”.

This news is overwhelming, so you may have to repeat what you have said. Again, give them a chance to gather their thoughts and respond.

Concentrate your efforts on listening carefully and with compassion.

Avoid telling them about your own experiences, comparing their grief to yours, or telling them how to grieve.

When an individual passes away, it is crucial to remember that your relationship with the individual is still a professional one, and their privacy must be respected. This can be challenging when a grieving family is asking questions or demanding specific information.

Person standing behing a man sitting on a couch with hand on shoulder.

Everyone’s experience with grief is different, so let them grieve in their own way. Don’t judge, criticize, or dispute their responses. Some may respond in sadness, and others in anger or both.

Self-Care and Coping Supports

Simon, a guardianship employee.

When dealing with the loss of an individual under guardianship it is important to recognize your feelings, take care of yourself, and reach out for help and support. Secure needed emotional support from your supervisor or co-workers who have experienced the loss of an individual. Allow yourself time, grace, and patience, as grief is a process, not an event.

Quiet reflection may help to think about your individual strengths and accomplishments and perhaps what you learned from them.

These are only a few suggestions. Based on your experience, you may have others that have helped you in the past.

Kentucky Employee Assistance Program (KEAP)

KEAP is a program for state employees to help with personal and work-related concerns.

KEAP is dedicated to helping employees find resources for personal concerns such as family issues, emotional distress, substance misuse, financial concerns or job stress challenges. 

Services are confidential and are available to all state employees and their dependents. 

There is no cost for information or referral services.

NOTE: KEAP Services are not available to temporary or contract employees. These employees should contact their employing agency for resources.

Want more information?

Coping with the Loss of an Individual

Simon, a guardianship employee.

Coping with death is challenging no matter the circumstances. The death of an individual under guardianship presents some unique challenges to social workers, case managers, and other social service professionals.  While working with vulnerable populations, there is a high likelihood you will encounter the loss of an individual at some point. The individuals we serve under guardianship are not “just clients”. They are valued and important to us; they have shared their stories, and dreams, and trusted us; and can make a deep impact on our hearts.

Woman looking sadly out the window holding her hands below her chin.

Factors That May Affect Coping

Start Here- Introduction and Contact Information

Itacc Logo

Course Overview: Welcome to this review of conflict of interest within a Council. This course is an overview of actual or perceived conflicts of interest. This course describes how Councils can evaluate and address conflicts of interest.

This course will focus on the following:

  • Conflict of Interest
  • Appearance of Conflict of Interest
  • Assurances & the Public View
  • Dual Roles

Course Objectives:

Identify conflict of interest for Councils

Review how the Council prevents conflict of interest

Define “Dual Roles” for Council members

IMPORTANT INFORMATION

The information in this course is for members, staff, and people supporting a Council on Developmental Disabilities. If you need assistance or have questions about the course, please get in touch with HDI Learning by clicking on the “Contact Us” button below or using the link at the bottom of each page.

  1. It is required to complete each assessment with at least an 80% passing grade. 
  1. Navigate through the course in the order provided, selecting ‘Mark Complete’ at the bottom of each page.  

“Hi, I’m Carla! I’m a new Council member working on learning more about conflict of interest. I’ll work through this course with you to better understand this information. Select “Mark Complete” to begin.”

Print Course

Addressing Conflict of Interest

Final Quiz:

Carla

Carla: “In this course, we defined conflict of interest and how it is addressed in the DD Act. We identified how Councils can prevent conflict of interest, and what to do if they find themselves in a conflict of interest. It is now time to take the final quiz. You must pass with a minimum of 80% to successfully complete the course and earn a completion certificate. You may take the quiz multiple times.”