The right of self-determination can sometimes create barriers to providing services that a case manager believes to be in a client’s best interest. In this course, you have seen several ways in which this can happen. You have also seen several ways to try to overcome those barriers and how case managers can cope with the tensions that these situations can cause.
Let’s take a brief quiz to see how much you’ve learned.
Case managers want to help their clients by arranging the support and services they need. However, they must respect the clients’ right of self-determination in deciding which, if any, services the client will accept. This can sometimes create an ethical tension for the case manager. This course will look at how case managers can cope with that tension.
Before you begin, let’s take a brief quiz about case management. Remember, nobody is judging you.
So you have your course made, now what? Before going live it is a great to idea to pilot your course.
When you pilot your course you are making it available to select individuals to review. Having just spent many hours working on content and editing the training you are very close to the content and do not often see errors. Letting someone review the course who has not been heavily involved is a great way to get feedback about the training. Reviewers can be just about anyone. A co-worker, a fellow trainer, or a friend.
A few things to keep in mind when asking someone to review.
New individuals under guardianship and changes to current individuals will need to be completed in KYGFIS periodically. This section will review 6 steps to inserting and updating information.
Before inserting any new individual into the system make sure to do a search each time to ensure that there is no accidental duplication.
For technical issues with KYGFIS, contact Jessica Wayne at jessica.wayne@ky.gov.
Congratulations! You have completed DAIL 210: Guardianship Standard Operating Procedures (SOPs) Part 2! Please note that your supervisor may have follow-up questions or need more information. Please respond to any requests promptly.
Once you click “mark complete,” a certificate of completion will be available to you. You may print or download your certificate to verify the completion of DAIL 210: Guardianship Standard Operating Procedures (SOPs) Part 2. This certificate will also be available at the beginning of the course anytime you log on.
This course is part of a series of trainings required for all new employees. All new hires are required to satisfactorily complete trainings before being assigned cases.
All courses must be completed in order and in a timely manner.
This includes DAIL:
Click the “Mark Complete” button below to access your certificate of completion.
Hi! I am Ronnie, and I am going to review some of the SOPs that you will use when working as a Guardian. The SOPs that I will be reviewing are related to the financial needs of an individual under guardianship. This includes budgets and property needs.
You will be able to download each SOP to your desktop for future reference. Some SOPs will have a scenario to provide more context and details about the SOP. These are an opportunity for you to practice what you are learning.
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Guardianship has several Standard Operating Procedures (SOPs) that provide more detail and depth about roles and responsibilities. In this second part of the SOP training, we will review court related SOPs and finance related SOPs.
Each SOP should be read in its entirety. As you progress, make a list of any questions you may have to discuss with the Guardianship trainer.
By the end of the course participants will be able to:
| Learning Goal #1 Identify SOPs used in work as a guardian. | |
| Learning Goal #2 Examine SOPs as they relate to real life scenarios. |
This course is part of a series of trainings required for all new employees. All new hires are required to satisfactorily complete trainings before being assigned cases.
All courses must be completed in order and in a timely manner.
Hi! I am Jeffery. We are now going to take a look at several SOPs related to working with courts and court requirements. This includes annual court reports, renewal of limited appointment, and an individual’s right to vote.
You will be able to download each SOP to your desktop for future reference. Some SOPs will have a scenario to provide more context or details. These are an opportunity for you to practice what you are learning.
Several SOPs will be reviewed, and there will be an opportunity for a brain break.
Interactivity can take many different forms. The key thing with making a training interactive is to take the monotony out of a training.
Think of an in person training. What if the entire 2 hours was spent using lecture? How interested or engaged would you be in the content? The same can be said for online learning. The same training method should not be used throughout.
What is used and how it is used will be highly dependent on the Learning Management System used, technical skills, and what you have access to. Some examples of interactivity could include:
Refer back to your Training Methods Handout from FET and the Trainers Toolbox for more ideas. Some may need to be modified to better support online learning.
Trainer Credential Regulations also set requirements for asynchronous learning requirements for interactivity.
Section 11. General Training Requirements
(6) A Training that is not conducted face-to-face between a trainer and trainee shall:
(a) Consist of a combination of alternative modes of delivery; and
(b) Not consist solely of:
When trainings are input into ECE-TRIS what modes used will need to be indicated.
Take a moment to reflect on what types of interactivity you would like to include in your trainings. List your ideas in your handout.
References:
Merriam-Webster (n.d.) Interactive. In Merrian-Webster Dictionary. Retrieved June 1, 2023 from https://www.merriam-webster.com/dictionary/interactive
Glenister, N. (2020, November 16). 8 Benefits of Interactive Training in the Workplace. ELearning Industry. https://elearningindustry.com/benefits-interactive-training-in-workplace
Neendoor, S. (2023, April 22). 7 Benefits of Interactive Corporate Training. Kitaboo. https://kitaboo.com/7-benefits-of-interactive-corporate-training/
You have completed the content for A Kentucky Strengthening Families Initiative: Trauma-Informed Care and Resiliency!!! Before leaving, indicate if you want completion credit on your ECE-TRIS record. Once you mark this section complete you will be able to access your certificate of completion.
Do you need credit for this course on your ECE-TRIS record?
If so, mark yes and complete the Information Form.
While a certificate of completion is provided for this course, this is not official documentation for Kentucky Early Care and Education Professionals of clock hours required by the Division of Child Care (DCC), Division of Regulated Child Care (DRCC), or ALL STARS. Your ECE-TRIS records serves as the official record.
Your ECE-TRIS record will be updated within 10 calendar days of completing this course. You must click submit the ECE-TRIS information form to complete the course.
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