Communicating With Families- Additional Information

Additional Information to Review

File folder with papers sticking out the top.

Final Summary

Simon, a guardianship employee.

In all that we strive to do for our individuals, there are going to be circumstances that occur that are beyond our control. Effective communication with an individual’s family at the time of death is crucial.  Grieving is a natural response to loss and is highly individual. Your feelings are valid. It is important to recognize them, process them, and release them. Do not hesitate to reach out to your supervisor, co-workers, or KEAP Services, for additional support and training. 

Information Sources

The Social Worker Career Magazine
Coping with the Emotional Aspects of a Client’s Death


Grief- How to Support the Bereaved

How to Grieve a Client’s Death Ethically

How to Inform People About a Loved One’s Death

Course Evaluation

DGS 214: Communication and Coping When an Individual Under Guardianship Passes Away

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Course Wrap Up

Congratulations

Congratulations!  You have completed DAIL 119: Communication and Coping When an Individual Under Guardianship Passes Away. Please note that your supervisor may have follow-up questions or need more information.  Please respond to any requests promptly.    

Once you click “mark complete,” a certificate of completion will be available to you. You may print or download your certificate to verify the completion of DAIL 119: Communication and Coping When an Individual Under Guardianship Passes Away. This certificate will also be available at the beginning of the course anytime you log on.    

Reminder from Aida

Illustration of Aida the trainer.

This course is part of a series of trainings required for all new employees  All new hires are required to satisfactorily complete trainings before being assigned cases.

All courses must be completed in order and in a timely manner.

This includes DAIL:

  • New Employee Orientation Part 1 (completed!)
  • New Employee Orientation Part 2 (completed!)
  • Guardianship Program Overview (completed!)
  • Universal Precautions (completed!)
  • Person-Centered Planning (completed!)
  • Supported Decision Making (completed!)
  • Effective Case Work Documentation (completed!)
  • Guardianship the Law (completed!)
  • Court Process and Forms (completed!)
  • Guardianship SOP (completed!)
  • Levels of Care (completed!)
  • Common Diagnoses Explained (completed!)
  • Kentucky Medicaid Home and Community-Based Services (HCBS) Waiver Overview (completed!)
  • Incident Reporting (completed!)
  • Medical Consent (completed!)
  • DNR/EOL (completed!)
  • Guardianship Community Partners and Collateral Contacts (completed!)
  • Safety Awareness (completed!)
  • Communication and Coping When a Client Passes Away (completed!)
  • KYGFIS System Training

Click the “Mark Complete” button below to access your certificate of completion.

Trainers Institute Recap – May 2023

Zoom Recording

Discussion Forum

Use this space to continue our conversation on 2023 Trainers Institute, so that we support each other in this work. Ask/answer questions, share successes and challenges, and respond to each other!

(If you have any trouble posting, email your questions to julie.halitzka@uky.edu, and we will post for you.)

Information Sources

Supports for Community Living Waiver website

Community Action Partnerships – Kentucky website

Kentucky Community Mental Health Centers

CHFS Provider Directory

Course Wrap Up

Congratulations

Congratulations!  You have completed DAIL 217: Guardianship Community Partners and Collateral Contacts!  Please note that your supervisor may have follow-up questions or need more information.  Please respond to any requests promptly.    

Once you click “mark complete,” a certificate of completion will be available to you.  You may print or download your certificate to verify the completion of DAIL 217: Guardianship Community Partners and Collateral Contacts.  This certificate will also be available at the beginning of the course anytime you log on.    

Reminder from Aida

Illustration of Aida the trainer.

This course is part of a series of trainings required for all new employees. All new hires are required to satisfactorily complete trainings before being assigned cases.

All courses must be completed in order and in a timely manner.

This includes DAIL:

  • New Employee Orientation Part 1 (completed!)
  • New Employee Orientation Part 2 (completed!)
  • Guardianship Program Overview (completed!)
  • Universal Precautions (completed!)
  • Person-Centered Planning (completed!)
  • Supported Decision Making (completed!)
  • Effective Case Work Documentation (completed!)
  • Guardianship the Law (completed!)
  • Court Process and Forms (completed!)
  • Guardianship SOP (completed!)
  • Levels of Care (completed!)
  • Common Diagnoses Explained
  • Kentucky Medicaid Home and Community-Based Services (HCBS) Waiver Overview (completed!)
  • Incident Reporting (completed!)
  • Medical Consent (completed!)
  • DNR/EOL (completed!)
  • Guardianship Community Partners and Collateral Contacts (completed!)
  • Safety Awareness
  • Communication and Coping When a Client Passes Away
  • KYGFIS System Training

Click the “Mark Complete” button below to access your certificate of completion.

Course Evaluation

DGS 212: Guardianship Community Partners and Collateral Contacts

Strongly agreeAgreeDisagreeStrongly disagree
Strongly agreeAgreeDisagreeStrongly disagree
Strongly agreeAgreeDisagreeStrongly disagree
Strongly agreeAgreeDisagreeStrongly disagree
Strongly agreeAgreeDisagreeStrongly disagree
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ExcellentGoodPoorVery Poor
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Start Here – Contact Us

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Welcome

Illustration of Jeffery, the new hire.

Guardianship works with community partners and contacts throughout the state to support the needs of individuals under guardianship. This training will review several community partners and contacts and briefly describe how they support guardianship. The contacts listed do not represent an all-inclusive list.

Illustration of Aida the trainer.

A Reminder from Aida:

This course is part of a series of trainings required for all new employees. All new hires are required to satisfactorily complete trainings before being assigned cases.

All courses must be completed in order and in a timely manner.

Guardianship Community Partners

Illustration of Jeffery, the new hire.

The capacity and depth of needed services and supports for individuals under guardianship cannot be met by state guardianship alone. 


Through a wide range of statewide community partners, individuals under guardianship are supported by a comprehensive network of service providers. During this training we will identify some of the more common agencies guardianship collaborates with and the services they provide.
The examples given throughout this course are not complete lists.

Final Quiz

In this quiz, consider the question and choose the best response. You must earn a minimum of 90% to successfully complete the course. You may take the course as many times as needed.

Final Quiz

Illustration of Aida the trainer.

Time for a knowledge check on important information covered in this course. Please answer each question to the best of your ability. A minimum passing score of 80% is required to complete this course. 

Please reach out to your supervisor if you have any questions about the content of the questions.

Lesson 3: How to Prepare to Answer the Participation Guidelines’ Four Criterions

Now that we’ve reviewed the participation guidelines, let’s examine how to answer the criterion on the Kentucky Alternate Assessment Participation Guidelines Documentation form.

Lesson 2: Supports & Eligibility

Jody holding a book

Now that we’ve reviewed the Kentucky State definition of a severe cognitive disability, let’s take a look at supports and eligibility for students taking the alternate assessment.

Lesson 1: Defining a Significant Cognitive Disability

Jodi

In this lesson, we’ll review the purpose of the participation guidelines and the Kentucky Department of Education (KDE) definition of a student with the most significant cognitive disability. Select the first topic below to begin.

What is Trauma?

Trauma can be experienced in a variety of ways.  According to the American Psychological Association, trauma is defined as an emotional response to a terrible event like an accident, rape or natural disaster.  Immediately after the event, shock and denial are typical.  Longer term reactions include unpredictable emotions, flashbacks, strained relationships and even physical symptoms like headaches or nausea. 

The term trauma covers a range of elements:

Exposure to an Event

The Event conveys actual or perceived threat of death, serious injury or sexual violation to oneself or someone close.

Individual Experience

The Experience of trauma is unique to each of us; this explains how the same event can be experienced so differently by different people (e.g. siblings living in the same family reacting differently to exposure to domestic violence).

Effect of the Experience

The Effect is adverse, may be long-lasting global and impacts social, emotional, cognitive, spiritual, and physical development and functioning.

Because the experience of trauma is unique, exposure to the same type of trauma may be experienced differently at different times in our life and impact different areas of function.  There is no right or wrong way to respond to trauma.

Watch this short video defining trauma.  The video must be watched entirely in order to progress through the course. You do not need to watch any recommended videos that pop up at the end.