“Hello, and welcome to this Benefits Branch Pre-Service Training. My name is Alex, and I work as a training supervisor for the Benefits Branch. Today, you’ll be training with Nicole to learn about Benefits Duties Defined by Law and Standard Operating Procedures. This course is part 2 of a 2-part series that provides an overview of the policies that govern the Benefits Branch. “
“Welcome to this training! As Alex stated, my name is Nicole and I’m here to work with you to help you better understand the duties and Standard Operating Procedures (SOPs) of the Benefits Branch. SOPs can sometimes be a long read, but we will take a short break during the course to refresh. Review the course objectives below to get started.”
“The Legislative Research Commission was created in 1948 as a fact-finding and service agency. The Commission operates as the administrative and research arm of the Kentucky General Assembly.
Anyone can access Kentucky statutes, regulations, and more through the Legislative Research Commission website. This lesson will review how to use the LRC website to search for and locate regulations and statutes.”
“It is a duty of the Benefits Management Branch, when an individual under guardianship is court appointed to DCBS, to determine if the individual is a Veteran by contacting the Department of Veteran’s Affairs (VA).”
“It is critical that employees thoroughly understand and execute their job duties in compliance with the laws and policies that govern the services that DCBS provides.
Employees should follow-up with their supervisor regarding any questions.”
“You have completed Benefits Duties Defined by Law and Standard Operating Procedures Part 1! This course is part of a series of trainings for Benefits staff. Once you mark this lesson complete, you will return to the homepage, where you may download your certificate of completion. Please be sure to reach out to your supervisor with any questions you may have.”
Benefits Duties Defines by Law and Standard Operating Procedures Part 1 (Complete!)
Benefits Duties Defines by Law and Standard Operating Procedures Part 2
“This portion of the training provides an overview of the policies that govern the Benefits Branch. Employees must learn and understand these policies, and accurately apply them when performing day-to-day work responsibilities.
The most current SOPs can be found on the DCBS public drive: \\eas.ds.ky.gov\dfs\OR0372\Public\dcbs\Guardianship\Benefits and Fiduciary SOP’s\Benefits Management Branch.
Standard operating procedures tend to be a long read, so we’ve included a brain break halfway through. It’s important to remember these documents ensure the laws are implemented fairly and consistently across the Commonwealth.
Before we get started, let’s watch a short video on standard operating procedures and why they are essential for state agencies.”
“Hello, and welcome to this Benefits Branch Pre-Service Training. My name is Alex, and I work as a training supervisor for the Benefits Branch. Today, I’ll be working with you to learn about the Benefits Duties Defined by Law and Standard Operating Procedures. This course is part 1 of a 2-part series that provides an overview of the policies that govern the Benefits Branch.
Review the course objectives below to get started.”
Course Objectives:
Describe the Benefits Branch authority to operate.
Demonstrate using the Legislative Research Commission (LRC) website to search for regulations and statutes.
Identify commonly used laws.
Explain Benefits Branch policies related to the intake process, Veterans Affairs, and Medicaid.
“The Legislative Research Commission was created in 1948 as a fact-finding and service agency. The Commission operates as the administrative and research arm of the Kentucky General Assembly.
Anyone can access Kentucky statutes, regulations, and more through the Legislative Research Commission website. This lesson will review how to use the LRC website to search for and locate regulations and statutes.”