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Messages are a function to send messages internally between Guardianship staff. Utilizing your Messages Guide Sandbox
For technical issues with KYGFIS, contact Jessica Wayne at jessica.wayne@ky.gov
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1.) Open and log into the Sandbox using the button below. Check the URL to ensure that you are accessing the Sandbox
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NOTE: It is very important to ensure that you are using the sandbox and not the live KYGFIS system.
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2.) On the left hand side, above the navigation pane there will be an envelope. If the envelope is white and displays a number, this will indicate that there are unread messages.
4.) Click on the icon to display unread messages.
5.) Messages can be searched and filtered as needed.
6.) Some messages, when opened, will take the user directly to another page.
7.) Messages can be marked as “read” by clicking the check box next to the message and then the button “Mark as Read”. Or you can select all messages by clicking “Mark All as Read”. This will move the messages from the unread to read table.
8.) Messages are automatically created when specific events happen in the system. These can include:
Tasks
New Individual Under Guardianship Alert
Incident Entered
Resigned/Expired Notification
