Messages
Messages are a function to send messages internally between DAIL staff. Utilizing your Messages Guide, let’s practice in the Sandbox.
For technical issues with KYGFIS, contact Jessica Wayne at jessica.wayne@ky.gov.
Let’s Give it a Try!
1.) Open and log into the Sandbox using the button below. Check the URL to ensure that you are accessing the Sandbox.
2.) On the left hand side, above the navigation pane there will be an envelope. If the envelope is white and displays a number, this will indicate that there are unread messages.
4.) Click on the icon to display unread messages.
5.) Messages can be searched and filtered as needed.
6.) Some messages, when opened, will take the user directly to another page.
7.) Messages can be marked as “read” by clicking the check box next to the message and then the button “Mark as Read”. Or you can select all messages by clicking “Mark All as Read”. This will move the messages from the unread to read table.
8.) Messages are automatically created when specific events happen in the system. These can include:
- Tasks
- New Individual Under Guardianship Alert
- Incident Entered
- Resigned/Expired Notification