Office Procedures
With local offices around the state, and many staff working remotely, each office location is unique in regard to setup and specific procedures.
While Guardianship staff typically spends the majority of their time out of the office and in the field, Benefits and Fiduciary staff may be found working remotely or at Central Office in Frankfort. Depending on your situation, it is important to orient yourself with your office location and to set up office hours that you will be available.”
Download this handout on office procedures.
Traveling between individuals under guardianship can be difficult to manage at times and does require a lot of foresight and planning efficient routes, allocating time to travel between destinations, and allow adequate time for visits. Sometimes I do start my day a bit early or work a little bit late to fit in visits. I used to plan stops to the office between visits to catch up on documentation and notes. I am lucky that my office has lots of parking and it is easy to come and go. My home is out of the way of many of my typical travel routes, so I tend to do most of my documentation at the end of the day.
Simon
New Guardianship Field Worker
I have been slowly getting more appointments scheduled and traveling a lot more. It has its challenges, but I love driving and visiting with individuals under guardianship. I enjoy splitting my time working from the office, at home, and in the field. It’s great having technology and equipment that allows me to work from anywhere. The state cell phone has been a great tool, the hot spot allows me to have easy access to the internet.
Jeffery
New Guardianship Field Worker
“I have really enjoyed my time shadowing the more experienced Benefits Branch staff and learning about all the different programs we work with. I’ve never worked remotely before, so I love having that opportunity available to me. I’m excited to be able to help make a difference in the lives of individuals under guardianship!”
Alex
New Benefits Branch Staff Member
I’ve been amazed at all the different ways the Fiduciary Branch serves individuals under guardianship! Everything from filing taxes to working with providers to making sure bills get paid. I love my team and enjoy the sense of community both in the office and in Microsoft Teams meetings when I’m working from home.
Kai
New Fiduciary Branch Staff Member