Topic 3: Linguistic Competence
Kelly: “Personal and professional relationships function optimally only when effective communication takes place. Organizations must communicate well with all populations served. This is at the heart of linguistic competence. “
Linguistic competence is the capacity of an organization and its staff to communicate effectively and share information in a manner that is easily understood by all populations that it supports, collaborates with, and advocates for.
The organization can help people who: (1) speak languages other than English; (2) have trouble reading or cannot read; (3) use sign language and may need an interpreter; or (4) have other communication needs.
What are “other communication needs”?
Other communication needs could include augmentative and alternative communication devices that replace or support natural speech – such as picture or alphabet boards, recorded speech devices, or other strategies or supports.